Kyrrex Customer Support
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Recent activity by Kyrrex Customer Support-
How Can I Contact Support?
The Kyrrex team is dedicated to providing round-the-clock assistance, ensuring uninterrupted support even on weekends. You can go through our FAQs page to find information and guides on common i...
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What Does Maker and Taker Mean?
Exchange markets consist of participants known as Makers and Takers. Makers provide liquidity by placing buy or sell limit orders on the exchange's order book. Takers, on the other hand, place b...
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How Can I Follow Kyrrex on Social Media?
You can connect with us on the following social media platforms to get updates on new products, company milestones, exciting events, and exclusive content: LinkedIn Facebook Twitter Tele...
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How to Enable Google 2FA on Kyrrex
This method works for Google 2FA and all other popular authenticator apps including Microsoft authenticator, Binance authenticator and Authy. Log into your Kyrrex account and navigate to Set...
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Why Do I Need Google 2FA?
We encourage using Google 2FA to enhance account security. It adds an extra layer of protection by requiring a unique code generated by the Google Authenticator app. This security measure mit...
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How to Disable Google 2FA on Kyrrex
Log into your Kyrrex account and navigate to Settings > Security. Select Google 2FA under the Security tab. Click the Disable button under "Two-factor authentication". You will get a prompt ...
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Account Login Failure
Here are some steps you can take if you receive the Login failed - Invalid username or password error message during a login attempt: Check that your username and password combination is correc...
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How to Change the Email Address
You cannot change the email associated with your current account, you are welcome to register a new email address with Kyrrex by contacting our customer support team and subsequently terminate t...
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Email Verification Failure
After creating an account on the platform, Kyrrex sends an email to authenticate your account. If you don't receive the verification email, follow these tips: Check that you provided the correc...
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Age Limits
The services on this platform are available to everyone of legal age in all our supported markets and jurisdiction. You must be 18 years or older to open an account on Kyrrex. The documents you ...